Terms and conditions




This site is operated by Troia Hair Cosmeticos. Throughout the site, the terms "we", "us" and "our" refer to The Troia Hair Cosmeticos. Troia Hair Cosmeticos provides this site, including all available information, tools and services on this site to you, the user, on the condition of your acceptance of all terms, conditions, policies and notices declared here.

By visiting our website and/or buying something on our website, you are using our "Services". Consequently, you agree to the following terms and conditions ("Terms of Service", "Terms"), including the additional terms and conditions and policies mentioned in this document and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, suppliers, customers, tenants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to the Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the site or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store must also be subject to the Terms of Service. You can review the most current version of the Terms of Service whenever you want on this page. We reserve the right to update, change or exchange any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check the changes made on this page periodically. Your continued use or access to the site after the publication of any changes constitutes acceptance of such changes.

Our store is hosted at Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services.


By agreeing to the Terms of Service, you confirm that you are of the age of age in your state or province of residence and that you have given us your consent to allow any of your underage dependents to use that site.

You must not use our products for any illegal or unauthorized purpose. You may also not, by taking advantage of this Service, violate any laws in your jurisdiction (including, but not limited to copyright laws).

You should not transmit any viruses or any destructive code of a destructive nature.

Violating any of the Terms has as a result of immediate termination of your Services.


We reserve the right to refuse service to any person for any reason at any time.

You understand that your content (not including credit card information), can be downloaded without encryption and may: (a) be transmitted over multiple networks; and (b) change to adapt and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during cross-network transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the service is provided, without our express written permission.

The securities used in this agreement are included solely for convenience and do not limit or affect the Terms.


We are not responsible for information available on this site that is not accurate, complete or current. The material on this site is provided for informational purposes only and should not be used as the sole basis for making decisions without consulting more accurate, more complete or more current primary information sources. Any use of the material on this site is at your own risk.

This site may contain certain historical information. Historical information may not be current and is provided only for your reference. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.


The prices of our products are subject to change without notification.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notification at any time.

We are not responsible for you or any third party for any modification, price change, suspension or discontinuation of the Service.


Certain products or services may be available exclusively online through the website. Such products or services may have limited quantities and are subject to return or exchange only, in accordance with our Return Policy.

We have made every effort possible in the most accurate way the colors and images of our products that appear in the store. We cannot guarantee that displaying any color on your computer monitor will be accurate.

We reserve the right, but we are not obliged, to limit sales of our products or Services to any person, geographic region or jurisdiction. We can exercise that right as the case may be. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notification, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer made by any product or service on this website is void where prohibited by law.

We do not guarantee that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any request you make to us. We may, at our sole discretion, limit or cancel the number of products per person, per household or per order. Such restrictions may include orders placed on the same customer account, on the same credit card, and/or orders that use the same invoice and/or shipping address. If we make changes or cancel an order, we may notify you by email and/or billing phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be made by merchants, resellers or distributors.

You agree to provide your complete account and purchase information for all purchases made in our store. You agree to promptly update your account and other information, including your email, credit card numbers and expiration dates, so that we can complete your transactions and contact you when needed.

For more details, please review our Return Policy.


We can give you access to third-party tools that we don't monitor and don't have any control.

You acknowledge and agree that we provide access to such tools "as they are" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We are not responsible in any way for your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and you become familiar and approve the terms of the tools that are provided by third party vendor(s).

We may also, in the future, offer new services and/or resources through the site (including the launch of new tools and features). Such new features and/or services must also be subject to these Terms of Service.


Certain products, content and services available by our Service may include third-party materials.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating content or accuracy. We do not guarantee and have no obligation or responsibility for any third party materials or websites, or for any other third party materials, products or services.

We are not responsible for any damages or losses related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please carefully review third-party policies and practices and make sure you understand them before making any transactions. Complaints, complaints, concerns or issues relating to third-party products should be directed to the third party.


If, at our request, you send certain specific items (e.g. participation in a contest), or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise ( together called 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments you forward to us. We are not responsible for: (1) keeping any comments confidential; (2) indemnify for any comments; or (3) reply any comments.

We may, but we have no obligation to monitor, edit or remove content that we determine at our sole discretion to be against the law, offensive, threatening, libelous, defamatory, pornographic, obscene or objectionable or that violates intellectual property third parties or these Terms of Service.

You agree that your comments will not violate any third party's rights, including copyright, trademarks, privacy, personality or other personal or proprietary rights. You agree that your comments will not contain defamatory, illegal, abusive or obscene material. They will also contain no computer viruses or other malware that may affect the operation of the Service or any related site. You may not use a fake email address, pretend to be someone other than yourself, or otherwise deceive us or third parties as to the source of any comments. You are solely responsible for any comments you make and their veracity. We assume no responsibility or liability for any comments posted by you or any third party.


Sending your personal information through the store is governed by our Privacy Policy. See our Privacy Policy.


Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, shipping fees of the product, shipping time and availability . We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or any related site is inaccurate at any time and without notice (until even after you have submitted your order).

We assume no obligation to update, alter or clarify information on the Service or any related site, including, without limitation, pricing information except as required by law. No specific update or update date on the Service or any related site should be used to indicate that all information from the Service or any related site has been modified or updated.



In addition to other prohibitions, as set forth in the Terms of Service, you are prohibited from using the site or content for: (a) illicit purposes; (b) request other persons to carry out or participate in any unlawful acts; (c) violate any international, provincial, state or federal regulations, local rules, laws or regulations; (d) infringe or violate our intellectual property rights or the intellectual property rights of third parties; (e) to harass, abuse, insult, damage, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) present false or misleading information; (g) send or transmit viruses or any other type of malicious code that will be or may be used to affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) collect or track other people's personal information; (i) to send spam, phishing, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related site, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or justify that your use of our service will be punctual, secure, without errors or interruptions.

We do not guarantee that the results that can be obtained by using the service will be accurate or reliable.

You agree that from time to time, we may remove the service for indefinite periods of time or cancel at any time without notifying you.

You agree that your use or inability to use the service is at your own risk. The service and all products and services delivered through the service are, except as stated by us) provided without warranty and as available for its use, without any representation, warranties or conditions of any kind, expressed or implied, including all implied warranties or conditions of merchantability, quantity, suitability for a specific purpose, durability, title, and non-infringement.

Under no circumstances will The Trojan Hair Cosmeticos, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors will be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, loss of revenue, lost savings, loss of data, replacement costs, or any similar damages , whether on the basis of contract, unlawful act (including negligence), objective liability or otherwise arising from your use of any of the services or any products purchased using the service, or for any other related claim of any form to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind as a result of the use of the service or any content (or product) published, transmitted or otherwise available through the service, even if alerted to such a possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.



You agree to indemnify, defend and exempt Trojan Hair Cosmeticos and our subsidiaries, affiliates, partners, employees, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, any claim or demand, including attorney's fees, for any third party due to violation of these Terms of Service or documents incorporating by reference, or violation of any law or the rights of a third party.


In the event that any provision of these Terms of Service is found to be unlawful, void or ineffective, such provision shall, however, apply to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed separate from these Terms of Service Service. Such a determination shall not prejudice the validity and applicability of any other remaining provisions.


The obligations and responsibilities of the parties incurred before the date of termination shall continue after the termination of this agreement for all purposes.

These Terms of Service are in effect unless it is terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our website.

If in our sole discretion you do not comply with any term or disposition of these Terms of Service, we may also terminate this agreement at any time without notice and you will be liable for all amounts due until the date of termination; we may also deny you access to our Services (or any part thereof).


If we do not exercise or execute any right or provision of these Terms of Service, this shall not constitute a waiver of such right or provision.

These Terms of Service and any operational policies or standards posted by us on this site or with respect to the service constitute the entire agreement between us. These terms govern your use of the Service, replacing any prior or contemporary agreements, communications and proposals, whether verbal or written, between you and us (including, but not limited to any previous versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service should not be construed against the party who have written them.


These Terms of Service and any separate agreements in which we provide you with the Services must be governed by and construed in accordance with the laws of Rua Diamantina, 451, Itaquaquecetuba, SP, 08573-080, Brazil.


You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically. Your continued use or access to our website or the Service after any changes to these Terms of Service constitute sums acceptance of these changes.


Questions about the Terms of Service should be sent to us through the glauco@troiahair.com.br.